Return & Refund Policy

Return & Refund Policy for Strapletic

Return Eligibility

  • Request within 7 days of delivery

  • Product must be unused and in original packaging

  • Order number required

Non-Returnable Items

  • Used or damaged items

  • Items without original packaging

  • Sale/discounted items

  • Opened gift boxes (unless defective)

Damaged / Wrong Item

  • Report within 48 hours

  • Share photos

  • Replacement or full refund provided

Refund Process

  • Inspection required

  • Processed within 7 working days

Refund methods:

  • COD → Bank / EasyPaisa / JazzCash

  • Online → Original payment method

Exchanges

  • Allowed if stock available

  • Customer pays shipping cost

Return Shipping

  • Customer pays (change of mind)

  • We pay (defective items)

How to Request Return

 Email: return.strapletic@gmail.com
 Include order number + reason